Effective Date: 9 April 2025

Magnaseal Waterproofing Pty Ltd (Reg. No.: 338536C, VAT ID: 39654151907) (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website: https://[yourdomain].com.au (“Website”).

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1. Information We Collect

We may collect and process the following types of personal information:

• Contact Information (e.g., name, email address, phone number) when you voluntarily submit it through contact forms or email communication.

• Technical Information such as your IP address, browser type, operating system, referring URLs, and pages visited, through the use of cookies and similar technologies (via Google Analytics).

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2. How We Collect Information

We collect personal information in the following ways:

• When you contact us through our Website or via email.

• Automatically through cookies and analytics tools when you use our Website.

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3. Use of Information

We use your information for purposes including:

• Responding to your inquiries and providing our services.

• Improving and optimizing our Website’s functionality and performance.

• Ensuring the security and protection of our Website.

• Complying with legal obligations.

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4. Disclosure of Information

We do not sell your personal information. We may disclose your information to third parties in the following cases:

• Service Providers: To trusted third parties who assist us with Website hosting (GoDaddy), email communications (Microsoft 365), website security (Cloudflare), and data analytics (Google Analytics).

• Legal Requirements: If required by law, regulation, or legal process.

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5. Cookies and Tracking Technologies

Our Website uses cookies to:

• Understand how users interact with our Website (Google Analytics).

• Improve user experience and website performance.

By using our Website, you consent to our use of cookies. You can adjust your browser settings to refuse cookies or notify you when cookies are being sent.

More information about Google Analytics data practices can be found here.

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6. Security of Your Information

We take reasonable steps to protect your information from unauthorized access, use, or disclosure. Our Website is secured by Cloudflare services and hosted through GoDaddy infrastructure. Communications via email are managed through Microsoft 365 services.

Despite our efforts, no method of transmission over the Internet is 100% secure.

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7. International Data Transfers

While our servers are located in Australia, third-party providers (such as Google) may process data outside Australia. We ensure that any data transfers comply with applicable privacy laws.

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8. Your Rights

Under the Australian Privacy Act, you have the right to:

• Request access to your personal information.

• Request correction of your personal information.

• Lodge a complaint if you believe we have breached your privacy rights.

To exercise your rights, please contact us at: [email protected]

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9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be effective immediately upon posting on our Website. We encourage you to review this page periodically.

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10. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Magnaseal Waterproofing Pty Ltd
160 Marine Parade, 2035, Maroubra, Australia
Email: [email protected]